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College of Engineering
College of Environmental Design
UC Berkeley
UC Berkeley - Engineering Research Support Organization
Frequently Asked Questions
  Research Administration
  1. Who is my RSO/Team Lead?
  2. How do I request a NCE (no cost extension)?
  3. How much lead time is needed for a proposal?
  4. I have a gift check, where do I submit it?
  5. How do I review my financial reports?
  6. If an auditor contacts me, what should I do?
  7. What is the difference between a grant, contract, and a gift?
  8. How much does it cost to support a GSR?

Business and Finance

  1. How do I hire an independent contractor?
  2. How do I get an honorarium?
  3. What is a business contract?
  4. How do I request a wire transfer?
  5. How do I order or cancel an office phone?

Purchasing FAQ

Travel and Entertainment

  1. Where do I pick up my travel and/or reimbursement check?
  2. How do I sign up for EFT (direct deposit)?
  3. I misplaced my meal receipts for my recent domestic business travel. Can I get reimbursed for my meal costs without providing receipts?
  4. What is exceptional entertainment?
  5. How do I book pre-paid airfare?
  6. What if I do not have access to the Connexxus portal?
  7. Can I delegate a UC Berkeley employee to arrange travel on my behalf?
  8. If I use Connexxus to pre-pay my airfare, can the fare be applied to personal loyalty airline program account?

Payroll Services

  1. When is my payday?
  2. How do I receive my pay?
  3. How do I verify and update my mailing address for paper paychecks?
  4. How do I enroll in Direct Deposit?
  5. How do I get copies of prior W-2 and Earnings Statements?
  6. Do I need to turn in a timesheet/Caltime timecard?
  7. How do I update my Tax Witholdings?
  8. I have a payroll question, who do I call?

Human Resources

For all employees:

  1. How do I change my address and other personal information?
  2. Where should I go for assistance regarding benefits issues?
  3. I need visa assistance, whom should I contact?
  4. I plan to retire soon, whom should I speak with?
  5. I need to request a leave of absence (medical, personal, etc.). Whom should I contact?
  6. I would like to request a reduced/flexible schedule, what is the process?

For GSRs:

  1. I have a GSR appointment. The semester has started and my fees are still not paid. When will my fees be paid?
  2. I have a GSI and GSR appointment for this semester. How will my fees be paid?
  3. My CARS bill is showing late fees. How do I remove my late fees?
  4. I need a verification of employment, how do I get one?
  5. I am on filing fee this semester. Can I accept a GSR appointment?

For faculty and hiring managers:

  1. How do I appoint a GSR?
  2. How do I hire a staff employee?
  3. How do I hire a temporary staff employee?
  4. I need assistance writing a job description, who can I contact?
  5. How do I hire an academic?
  6. I want to hire a post doctoral scholar, what is the process?
  7. How do I hire an unpaid Visiting Scholar or Visiting Student Researcher?

Information Technology Services

  1. How is computer support defined in the ERSO organization model?
  2. How do I get a CalNet ID?
  3. How do I update my CalNet information?
  4. How do I sign up for a guest account?
  5. How do I get a computer account for ERSO central staff? – or – How do I request computer, email, and calendar accounts?
  6. How do I close a computer account?
  7. How do I obtain access to the ERSO Intranet?
  8. How do I access my files remotely?
  9. Where do I set up an Out of the Office message?
  10. Where do I set up controls for CalMail SPAM folders?