Staff Salute

ERSO Staff

August 21st ERSO Staff Salute

ERSO Staff Salute team members making it happen for our Summer Fun Fest!


Pictured: Sanchita Pal and Cathy Weaver

The Champs are here! ERSO team members show off their competitive side!


Pictured: Alberto Marcelo, Cynthia Weekley and Tom Parsons

Celebrating our 2nd Quarter ERSO Staff Salute winners!


Pictured: Anthony Stamos and Damon Hinson

June 2018 Salute Winner

Winner's Name: Damon Hinson
Winner's Unit: ERSO
Criteria: Team Player

Customer Service Example:

Damon has been an extremely helpful in training me on various award processes since I have started back at ERSO. When I had my first NSF proposal, Damon sat with me on various occasions and trained me on every step of the process. Damon has a large portfolio to support, and took time out of his schedule to ensure I had the resources I needed to be successful in not only my first proposal but also various other questions I've had. Damon is an excellent trainer, colleague and is a true example of a team player. I am so grateful and fortunate to work with Damon and would like to thank him for all of his support.

May 2018 Salute Winner

Winner's Name: Gwen Lindsey
Winner's Unit: RSO
Criteria: Team Player

Customer Service Example:

This is a much delayed nomination. I would still call it an untold true story, even though some of my office mates have heard about this. On an early Monday morning last March, I was anxious about a DARPA proposal due that day, as I had not received all the information needed to complete the budget. On my way to work, I had a car accident. When I got to the office, I was shaking and could barely thinking, but still having to get my mind to focus on the proposal. Gwen came to my rescue and asked:”what can I do for you, Nicole?” She then spent most of her day checking my budget column by column and row by row, making suggestions and adjustments. When the budget was finally finished, I knew Gwen had saved my day. Gwen, Thank you for sharing your wisdom, your experience and most importantly, your time. I know you, too, have a heavy workload, but time and time again, you show me what a selfless team player you are.

April 2018 Salute Winner

Winner's Name: Anthony Stamos
Winner's Unit: RA
Criteria: Above & Beyond

Customer Service Example:

Anthony has had a dialog with his admin. officer at DARPA for a couple of years when she told him she would be coming to visit Berkeley campus. He asked her if she would be willing to make a presentation to RA's about how DARPA worked. She agreed. She came today and presented to a group of ERSO RA's and SPO & IAO personnel covering some questions submitted in advance. Anthony set up the room & invited everyone; got a laptop for the presentation & even got some refreshments. This was a wonderful way to further educate our RA's. This only happened because Anthony had the idea and followed it. He should be commended for carrying out such a successful, beneficial endeavor!

October 2018 Salute Nominations

Nominee's Name: Mary Cuison
Nominee's Unit: Research Administration
Criteria: Demonstrates Commitment

Today I met with Dr. Padolina who heads the PICARI program. He was visiting from the Philippine government.

 

In my meeting he expressed how grateful he was for the work that Mary did in coordinating all of his meetings during his visit to UC Berkeley. He said that Mary arranged everything with "military precision."

 

As we know, arranging meetings is often challenging and this certainly goes beyond Mary's role as C&G Manager. Her commitment to our organization is superb. Thank you Mary!

Nominee's Name: Jennifer Stone
Nominee's Unit: B&FS
Criteria: Above & Beyond

Just wanted to send a quick thank you to acknowledge Jennifer Stone's tremendous assistance with a large number of travel reimbursements (many from non-US participants) recently. These can be quite complex with many attachments, requirements, and much follow-up over a period of time. I very much appreciate Jennifer's professionalism in assisting to resolve each of these many reimbursements. The reimbursements are very important for many of these student or junior researchers (even the Senior Investigators are keen to know the status of their requests) and the processing reflects on our Program and School.

September 2018 Salute Nominations

Nominee's Name: Natalie Chen
Nominee's Unit: RA
Criteria: Team Player

I am so grateful to Natalie Chen for stepping in to help with the 2018 Singapore BEARS audit by Deloitte. There were many items of back up to pull and some required her excellent knowledge of BFS and travel systems to produce. She quickly and in a very organized way produced needed items. She was of immense help.

August 2018 Salute Nominations

Nominee's Name: Michael Banderas
Nominee's Unit: ERSO T&E Reimb Services
Criteria: Demonstrates Commitment

Recently on Tuesday, late in the day, I overheard a conversation regarding an overdue payment to a photographer. The department had contacted Michael re a pending Requisition, stating there would now be a new Invoice, as the Vendor was upset & was now including a Late Fee. Michael took it upon himself to reach out to the Vendor. As a result, the Vendor agreed to withdraw the late fee & to accept the processing of the original Invoice. As we both work later in the day, this is not the first time I have observed Micheal's customer service skills. He has excellent phone etiquette, & is polite and professional...."Phone Call to Vendor...Saved University $112.00"...Above & Beyond Customer Service... Priceless!

Nominee's Name: Diane Howe
Nominee's Unit: B&FS - Travel and Entertainment
Criteria: Above & Beyond

Prior to moving back onto campus from 4th Street, I had casually mentioned to Diane that at some point, I may want to bring up my chair along with stand up desk to the new office space. After settling in, I messaged Diane with the intent to coordinate with her some time for me to retrieve my items from 4th Street. Without hesitation, Diane offered to load up her car with my belongings and bring everything up to campus for me the very next day. As if that wasn't already enough, she also made arrangements with Mark, for storage of the equipment, and Gus, for installation of the desk to ensure that I received everything timely and with little to no disruption. Diane is an exceptional team player and goes above and beyond for everyone around her. I cannot express enough how appreciative I am of her for everything that she has done. Thank you for making my transition back to campus as seamless and as comfortable as possible.

Nominee's Name: Sandra Guiton
Nominee's Unit: Payroll
Criteria: Team Player

This nomination is long overdue. I needed to prepare a large number of complicated PETs and couldn't remember how to indicate the various details. Sam spent quite a bit of time correcting and guiding me to make sure the requests were for what was actually needed. I'm especially grateful because I know she's explained all this to me before.

 

Thanks Sam!

Nominee's Name: Charlotte M. Jones
Nominee's Unit: ERSO
Criteria: Above & Beyond

Yesterday Charlotte had an E3S event for which a vendor was to supply snack food for ~100. She called them earlier in the day to ensure they had the details needed for arriving only to be told the vendor was out of the country & would not be coming. Charlotte quickly contacted another local vendor to step in with less than an hours notice. Kudos for Charlotte for thinking on her feet & doing her best to make sure the event turned out smoothly!

July 2018 Salute Nominations

Nominee's Name: Anthony Stamos
Nominee's Unit: ERSO RA
Criteria: Above & Beyond

Anthony demonstrates and embodies many of these selection criteria - problem solver, above & beyond, demonstrates commitment. In leading the File Retention working group, he has been very geared toward continuous improvement of ERSO processes. He has been keeping the work on track, coming up with innovate and simplified processes for ease of work, and bringing the recommendations to management quickly. He truly demonstrates a commitment to ERSO in his drive to improve. We are lucky to have him on our team! Thanks, Anthony!

2018 2nd Quarter High Five Winners

Names of People on the Team: TBA
Team Unit: TBA
Which Operating Principle did this team embody? TBA

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Describe what this team did that embodied the Berkeley Operating Principle selected above:

TBA

2018 3rd Quarter High Five Nominations

Names of People on the Team: Jennifer Dawson, Glenn Chen, Esther Gomez, Anthony Stamos, Dan Matsuoka, Jennifer Stone
Team Unit: Cross Functional
Which Operating Principle did this team embody? We imagine and innovate

This group of people have been key in getting the ERSO Hub up and running! They have spent hours collecting, combining, and putting together content specific to ERSO staff, updating docs, researching processes, and improving the way we work. The launch of the Hub means our internal processes are all in one spot, and we can quickly and easily access the tools needed for our jobs. Jennifer Stone and Dan Matsuoka were also exceedingly helpful in getting the content up on the page in a cohesive and easy-to-access manner. We are truly lucky to have such a great team working on continuous improvement in ERSO. I could not have done it without any of them!

Names of People on the Team: Annette, Krystal and Dave
Team Unit: HR
Which Operating Principle did this team embody? Demonstrates Commitment

My center of PI's hires a boatload of Postdocs and visiting doctors from China. They always have exceptions and time periods that don't match us easily for what we do here at Cal. But the team does a fantastic job of managing the workload. As the dearly departed Prof Angus Young would say: "You ROCK!, and we salute you." =)