High Five Nominations

2020 High Five Nominations

2nd Quarter

Names of People on the Team: Erik Hoops, Ken Major, Mark Bell
Team Unit: Cross Functional
Which Operating Principle did this team embody? We focus on services

The S&R Team has provided phenomenal service to the ERSO staff and community during the Shelter in Place orders for campus. During the SIP, our S&R Team was on campus providing support to ERSO.

During the SIP order, Erik, Mark, and Ken have played a tremendous role in facilitating ERSO Staff to work 100% remotely in a short period and ensuring staff had the necessary equipment to work from home. With the Bay Area Shelter in Place order, there was not a lot of time to prepare for this transition. Our S&R Team provided assistance by retrieving staff’s office equipment to help them work from home ergonomically and efficiently (i.e. office chairs, monitors, mice, etc.); in addition to mailing computer peripherals to home their addresses. They also coordinated with Gus in troubleshooting computer issues related to staff’s remote desktop connections, which required our S&R Staff to turn on computers, etc. We appreciate all of the support provided by our S&R Team during this SIP.

Names of People on the Team: Mark Bell, Erik Hoopes, etc.
Team Unit: Shipping and Receiving
Which Operating Principle did this team embody? We focus on services

Our Shipping & Receiving team are still on campus during the shelter in place directive. When my computer updated and I could not connect via remote desktop, they went and started up my computer for me. I recognize the risk they are taking to keep us working and hope they are able to stay safe. Thank you so much!

1st Quarter

Names of People on the Team: Jennifer Stone, TK Chen, Dan Matsuoka, Eboni Wilson, Gina Banton
Team Unit: Cross Functional
Which Operating Principle did this team embody? We imagine and innovate

This team successfully launched the batch funding upload module which will result in thousand of saved manual entry hours for the ERSO team. They worked tirelessly to develop the business requirements, develop the programming, testing and communication to launch this module within 4 months- super impressive. Way to go team!!